THE COMPUTER DEPARTMENT

ABOUT

Our History

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Established in 1989, The Computer Department has been serving businesses small and large with complete and proactive IT support. Technology can be a scary thing. At TCD, we make it simple, affordable and our personal touch keeps our clients happy with true peace of mind. Our highly-trained and dedicated staff is committed to the best office and management technology that achieves tailored state-of-the-art business solutions.

 

 

Our Process

MANAGED IT SERVICES:

TCD has the capacity and capability to build and support business infrastructures for business ranging from 5 users to over 500 users. Delivering the highest quality IT support  at affordable rates and integrating technology into a business structure no matter what the industry is our specialty. We  proud to say that over 1500 users within Australia call us their Managed IT Providers on a daily basis.. that’s over 200 servers that we are monitoring for maximum production efficiency on a 24x7 basis.

Our team of full time support engineers are committed to provide day to day support for our Managed IT clients while a team of over 20 technician and system engineers are available on demand to attend to any issues onsite.

 

OUR CORE VALUES

The Computer Department team believe that the progression of our business is contingent on our ability to ensure the progression of our client’s business.

This commitment to our clients success is what makes TCD a success with-

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  • - True personalized customer service that is unparalleled in the IT world
  • - Professional IT support/infrastructure and business solutions at a competitive price
  • - The competitive edge only a custom designed IT strategy can provide.
  • - Improved business performance without the costs of an in house CIO.
  • - Quality Assurance procedures to recruit and retain a staff with exemplary expertise
  • - A commitment to community and family values, whilst upholding our premium customer service levels.