Announcing the TCD ButtonOur Help Desk Support Button is going Mobile
The TCD Desktop Help support button has responded to over 38000 tickets over the last 5 years. It has proven to be an effective and important tool that protects our clients and provides peace of mind. Our ‘one button’ Desktop support has made TCD one of the most reliable IT firms in Australia.
To stay ahead of the curve and provide the most State of the Art IT support, we are now offering the TCD IT Help Button for iPhones/iPads and Android Smart Phones/Tablets. In case, you are not in the office or there is a power outage or your computer has shut down, all you have to do is open your TCD BUTTON and we will respond immediately.
We are only releasing this one of a kind app to our VIP clients on a Beta testing basis.
While it looks and work similar to our desktop support button, the mobile button has some additional advantages:
It’s infallible - it will work off your mobile network regardless of your business network or equipment status
Future and soon to be released features include-Call back and instant contact to our support team, Interactive status of your request.
You will be amazed at its routing abilities and its out of this world problem resolution. It is truly a multiple dynamic support agent.
If you are interested in trying out our one of a kind app, please contact us as soon as possible. We are only offering this TCD Premium support to our VIP managed services clients. Contact us now!
Yes, it is just that easy. With your FREE app all you do is to touch a button on your smartphone or tablet (as you did on your desktop) and you are connected to our IT infrastructure support team.
After you become accustomed to its simplicity, we can show you its other functionalities as well. Our app is a great tool and will save you time and money.
We look forward to introducing you to your new TCD ‘one button’ app.