About Us

The Computer Department Story

Who we are

Established in 1989, The Computer Department has been serving businesses small and large with complete and proactive IT support. Technology can be a scary thing. At TCD, we make it simple, affordable and our personal touch keeps our clients happy with true peace of mind. Our highly-trained and dedicated staff is committed to the best office and management technology that achieves tailored state-of-the-art business solutions

Our core values

The Computer Department team believes that the progression of our business is contingent on our ability to ensure the progression of our client’s business. This commitment to our clients success is what makes TCD a success with:

True personalised customer service that is unparalleled in the IT world.

Professional IT support / infrastructure and business solutions at a competitive price.

The competitive edge only a custom designed IT strategy can provide.

Improved business performance without the costs of an in house CIO.

Quality Assurance procedures to recruit and retain a staff with exemplary expertise.

A commitment to community and family values, whilst upholding our premium customer service levels.

Who we are NOT

We are not a once off 'break fix' vendor as IT and security issues are normally related to set up, configuration and design. We believe we need to have a 'holistic' approach when it comes to business IT solutions.

About You

Our Valued Customer

We work best with businesses and individuals that align with our purpose and values.

As our client and technology partner, you will need to be a growing business who cares about security and happy to invest in technology and innovation.

Eleanor & TC Yee

Meet the Founder

TC - since the beginning, we have always focussed on this core purpose: “To enable all Australian business to thrive by providing a safe and productive workspace”

Eleanor - Our feedback survey from users for each of their jobs submitted is 99% “SATISFIED” because WE CARE!!

Meet Our Team
We are a very mature team with over 130 years of combined experience servicing the same business community in the ever-changing landscape…

Bijay Rai

Head of Technology, Support and Security
20+ years of Australian IT experience after finishing his study in UTS. Over 10 years consulting together with TCD. Cyber Security has now been his main focus with TCD for the past 2 years.

”Cyber Security - it's a whole new ball game, Fellows! Awareness is the first line of cyber defense! “
Agusta Triyanto

Infrastructure and System Support

”20 years IT experience, 15 with TCD - It's OK to have your eggs in one basket as long as you control what happens to that basket.”
John Rajali

Business Analyst and support
An Australian IT graduate with a master degree, 1 year with TCD as a business analyst -

” I have found that TCD truly provides great business support for the Australian small and medium-size businesses over the decades. We have got enough experience to provide you with a total IT solution. We focus on our core values - productivity along with security.”
Fara

CRM Support/Personal Assistant
8 years at TCD assisting TC and the team. -

“I believe in our dedication and approach to help our clients to help you meet your business goals.”
Muhammad Alfi

Security Analyst and Support
6 years at TCD -

“I am happy to be a part of TCD because we never stop Providing Integrated Services and Solutions and following developments in the world of Information Technology.”
Ahmad Hisyam

Developer
Over 10 years experience as a developer, 7 years with TCD -

”TCD is the place where I can explore, learn and develop new things and skillsets. The team members are always very supportive and helpful.”